Privacy Policy

    FORSICO PRIVACY POLICY

    As Forsico Software Services (“Forsico”), we place great importance on the protection of personal data and your privacy. This includes not only our customers but also our subcontractors, suppliers, consultants, freelancers, business partners, and without limitation any individuals or organizations cooperating with or providing services to Forsico, as well as their employees. This Privacy Policy explains how your personal data is collected, used, stored, and protected. By using Forsico’s services, you acknowledge and accept the practices outlined in this policy.

    Personal data, as defined under Article 3 of the Turkish Personal Data Protection Law (KVKK), refers to any information relating to an identified or identifiable natural person. This includes, but is not limited to, your name, surname, Turkish ID number, email address, phone number, physical address, IP address, and location data. Such information may directly or indirectly identify an individual.

    Data Collected

    The categories of personal data that may be collected by Forsico include, but are not limited to, the following:

    • Identity Information: Name, surname, Turkish ID number, date of birth.
    • Contact Information: Phone number, e-mail address, residential address.
    • Technical Data: IP address, cookie data, browser type and version information.
    • Usage Data: Website usage, preferred settings and consumer behavior data.
    • Location Data: Location information from your device (with your consent).
    • Employee Information: Name, surname, Turkish ID number, date of birth information of employees entered into the system to ensure organization within the company.
    • Audiovisual Data: Audio recordings, video recordings or photographs if you share them with us while using the App.
    • Education Information: Certificates, educational background, competency documents in case you share them with us while using the application.
    • Professional Data: Job title, work history, professional references in case you share them with us while using the App.
    • Health Information: Where legally required and permitted, health information within the scope of sensitive personal data.
    • Financial Data: Sales, order and payment information such as bank account information, credit card information, billing information.

    Methods of Collection of Personal Data

    Your personal data may be collected by the following methods:

    • Through the forms on our website,
    • Customer service calls,
    • With cookies and similar technologies,
    • Through information provided by you when you use the web or mobile application,
    • During payment processing,
    • Event and meeting registrations,
    • Face-to-face or remote interviews,
    • Information from cooperating institutions and organizations.

    Processing of Personal Data

    Forsico processes your personal data in line with the following principles within the framework of the legal reasons specified in Articles 5 and 6 of the KVKK:

    • Compliance with the Law and Rules of Honesty: Personal data is processed in a lawful and transparent manner.
    • Purposefulness and Limitation: Data is collected for specific, explicit and legitimate purposes and processed in accordance with these purposes.
    • Accuracy and Timeliness: The data is kept accurate and up-to-date by us.
    • Data Minimization: Data that is not relevant or necessary for the purpose is not processed.
    • Compliance with Legal Retention Periods: Personal data are stored for a period of time stipulated in the relevant legislation or in accordance with the purposes of processing.

    Purposes of Use of Data

    Forsico may use your personal data for the following purposes:

    • Delivery and development of services,
    • Management of sales and orders,
    • Fulfillment of legal obligations,
    • Marketing and promotional activities,
    • Personalization of the user experience,
    • Solving technical problems and ensuring security.

    Sharing Data

    Your personal data may be shared with third parties in the following cases:

    • Service Providers: For services such as hosting, payment processing, technical support.
    • Legal Requirements: In line with the requests of authorized public institutions and organizations.
    • Business Transfers: In cases of merger, acquisition or transfer of assets.

    Data Retention Period

    Your personal data will only be stored for a certain period of time in accordance with our legal obligations, this Policy, contracts and other legal regulations. In this context, personal data will be stored for the period specified in the laws in accordance with the relevant legal legislation and regulations.

    Personal data will be retained only for as long as necessary to fulfill the purposes of processing, and upon the expiration of this period, your personal data will be permanently deleted, destroyed, or anonymized.

    Data Retention Methods and Data Disposal

    Your personal data is stored through various physical and digital means. Our data retention methods are determined in accordance with the Turkish Personal Data Protection Law (KVKK) as follows:

    • Storage in Physical Media: Personal data collected in the form of physical documents is stored in a secure environment. These documents are kept in locked areas and are accessible only to authorized personnel.
    • Storage in Digital Media: Personal data is stored in encrypted digital formats on secure servers and databases. Digital data is protected through security measures against unauthorized or malicious access. Access to personal data is granted only to specific employees.

    When the retention period expires or the purpose of processing is fulfilled, your personal data will be securely destroyed in accordance with the Personal Data Protection Law (KVKK). The destruction methods are outlined below:

    • Destruction of Physical Documents: Personal data stored in physical form is subjected to secure destruction processes. For example, documents are destroyed using shredding machines to ensure they cannot be reconstructed or retrieved.
    • Destruction of Digital Data: Digital data is permanently deleted in a manner that makes recovery impossible, using appropriate security measures. Additionally, the destruction of digital data may include the physical destruction of hard drives and other data storage devices.

    Data Security

    The following security measures are taken by Forsico to ensure the confidentiality, integrity and accessibility of your personal data:

    • Technical Measures:
      • Data is protected using encryption algorithms compliant with the latest technological standards.
      • Firewalls, intrusion detection and prevention systems are implemented.
      • Servers are regularly updated with security patches and updates.
      • Access to data is restricted by multi-factor authentication methods.
    • Physical Measures:
      • Our data centers are protected by 24/7 security personnel and access is controlled by biometric verification.
      • Physically stored documents are kept in locked cabinets.
      • Security cameras and other monitoring systems are used to prevent unauthorized access.
    • Administrative Measures:
      • Employees receive regular training on information security and data protection.
      • During recruitment, employees’ awareness of confidentiality and data security is assessed and enhanced.
      • Data processing activities are regularly audited, and risk assessments are conducted.
    • Emergency Management:
      • An emergency plan has been prepared to be implemented in case of a data breach.
      • When security breaches are detected, rapid response is ensured and affected parties are informed.
    • Contractual Measures:
      • All third parties that cooperate with Forsico are obliged to comply with privacy and data protection protocols.
      • In contracts with subcontractors and suppliers, the conditions regarding data security are specified in detail.
    • Logging and Monitoring:
      • System access and data transactions are regularly logged and monitored.
      • Suspicious activities are detected and reported through instant warning systems.

    Forsico is committed to ensuring the security of your personal data by continuously improving and updating the above measures.

    User Rights

    Pursuant to Article 11 of the Personal Data Protection Law (KVKK), you have the following rights regarding your personal data:

    • Learn whether your personal data is being processed,
    • Request information if your data has been processed,
    • Learn whether your data is used for its intended purpose,
    • Request correction of incomplete or inaccurate processing of your data,
    • Request the deletion or destruction of your data under legal requirements,
    • Request notification of correction, deletion or destruction to third parties with whom the data has been shared,
    • Object to your data being analyzed through automated systems.

    You can contact us via info@forsico.io e-mail address to exercise these rights within the scope of the legislation.

    Cookie Policy

    Cookies are small data files stored on the user's device. These files help us understand how our website is used, remember users' preferences and improve website performance. You can manage cookies using your browser settings.

    Forsico, web and mobile applications may use cookies for the following purposes:

    • Keeping the session open,
    • Monitoring and optimizing the performance of the website,
    • Personalize advertising and marketing activities.

    The types of cookies used by us are as follows:

    1. Strictly Necessary Cookies: These are cookies that are essential for our website to function properly. These cookies provide basic functionality, such as allowing users to log in or use the shopping cart.
    2. Performance Cookies: These are cookies that help us improve our performance by analyzing how our website is used. These cookies collect information anonymously.
    3. Functional Cookies: Personalize your experience on the website by remembering user preferences. For example, your language preference or information about your previous visits can be stored through these cookies.
    4. Targeting or Advertising Cookies: These are cookies used to analyze how users use our website and to show them more relevant advertisements. These cookies may also be used by third parties.

    The managing or deleting cookies can be done through the users' browser settings. Most browsers offer the option to accept or reject cookies, which may differ depending on the browser you are using. Disabling the use of cookies may cause some site functions not to work properly.

    Forsico may update the Cookie Policy within the scope of application needs and legal obligations. Such changes will be indicated in the "Update Date" section in the policy text, and you can contact us via the "Contact Information" in this protocol to get more information about the use of cookies.

    Policy Changes

    Forsico may update this policy in line with operational needs and legal regulations. Any changes to this policy will be announced to you via our website.

    Contact Information

    For your questions or complaints regarding this privacy policy or the processing of your personal data, you can contact us via:

    • Phone: +905545494111
    • Email: info@forsico.io
    • Address: YENİ BATI MAH. 2386 CAD. HIPODROM ORAY SITESI KAPI NO:1A DAİRE NO:2 YENİMAHALLE/ANKARA